PRIVACY POLICY
Thank you for visiting the website of NLP Dynamo ("Company," "we," "us," or "our"). We are committed to respecting and protecting the privacy of our customers, users, and visitors to our website and services (collectively, "Services").
We have designed this Privacy Policy to provide transparency regarding how we collect, use, share, and protect your personal information. By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy and consent to its terms.
1. INTRODUCTION
This Privacy Policy applies to personal data collected by NLP Dynamo through our website, live programs, online courses, and other related services. It outlines how we collect, use, and protect both personally identifiable information ("Personal Information") and non-identifiable data.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and international data protection laws, such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for European Economic Area (EEA) residents. However, please note that we currently do not offer a dedicated mechanism for users to opt out of non-essential cookies.
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect Personal Information that you provide directly to us or that is gathered automatically through your interaction with our Services. The types of Personal Information we may collect include:
Information You Provide:
Identifiers: Name, email address, phone number, mailing address.
Financial Information: Payment details (processed securely via third-party payment providers).
Professional & Educational Data: Employment background, CV, skills, certifications, and education history for course registrations.
Assessment & Profile Data: Information submitted through quizzes, self-assessments, and personalized training modules.
Communications: Any correspondence with us via email, phone, or online forms.
Information Collected Automatically:
Internet Activity: IP address, browser type, device information, pages visited, and interaction patterns on our website.
Cookies & Tracking Technologies: We use cookies, pixel tags, and similar tracking technologies to enhance user experience and provide targeted advertising.
Geolocation Data: With consent, we may collect approximate location data to improve service accessibility.
Information from Third Parties:
We may collect Personal Information from third-party platforms, affiliates, business partners, and service providers (e.g., marketing and analytics tools, payment processors, event organizers).
3. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the information we collect to:
Provide and improve our Services, including courses, coaching programs, and digital content.
Process transactions and provide customer support.
Customize user experience and deliver personalized recommendations.
Conduct research, data analysis, and performance optimization.
Send marketing communications, promotional offers, and newsletters (with opt-out options).
Detect fraud, security risks, and unauthorized access.
Comply with legal, regulatory, and contractual obligations.
4. DO WE SHARE YOUR PERSONAL INFORMATION?
NLP Dynamo does not sell Personal Information. However, we may share data with trusted third parties, including:
Service Providers & Vendors: Payment processors, email marketing services, cloud storage providers, analytics platforms.
Business Partners & Affiliates: For joint promotions and co-branded content, subject to user consent.
Legal & Regulatory Authorities: If required by law, court orders, or to protect rights, safety, and security.
Event & Coaching Partners: If you sign up for an event or program facilitated by a third party.
When sharing Personal Information, we ensure that third parties comply with data protection laws and contractual safeguards.
5. DATA STORAGE & SECURITY
We implement reasonable security measures to protect Personal Information from unauthorized access, disclosure, or loss. Data is stored securely within Canada or in GDPR-compliant jurisdictions if transferred internationally. However, no online transmission is 100% secure, and users should take precautions when sharing information.
Retention Policy: We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights under privacy laws such as PIPEDA, CCPA, and GDPR:
Right to Access: Request a copy of the Personal Information we hold about you.
Right to Correction: Request correction of inaccurate or outdated information.
Right to Deletion: Request deletion of your data, subject to legal limitations.
Right to Opt-Out of Marketing: Unsubscribe from email marketing and targeted advertising.
Right to Data Portability: Receive a copy of your data in a structured format.
Right to Object to Processing: Limit how we use your data for certain purposes.
To exercise these rights, please contact us at [email protected].
7. COOKIES & TRACKING TECHNOLOGIES
We currently do not provide a dedicated cookie consent banner or manager. By using our Services, you consent to our use of cookies and similar technologies as outlined below. If you do not consent to non-essential cookies being used, you should disable cookies in your browser or refrain from using our Services.
Types of Cookies & Technologies We Use
Essential Cookies: Required for core website functionality (e.g., maintaining session state).
Analytics Cookies: Collect information about how users interact with our site (e.g., pages visited, time spent).
Advertising Cookies: Help deliver relevant ads or measure the effectiveness of our marketing campaigns.
We acknowledge that under certain privacy laws, such as the GDPR, explicit consent for non-essential cookies is typically required. At this time, we rely on your acceptance of cookies through continued use of our Services and your browser settings. If you are concerned about non-essential cookie usage, please adjust your browser settings accordingly.
8. CHILDREN'S PRIVACY
Our Services are not intended for children under 13. We do not knowingly collect Personal Information from minors. If you believe a child has provided us with Personal Information, please contact us to request removal.
9. INTERNATIONAL DATA TRANSFERS
NLP Dynamo may transfer data internationally, particularly if users access our Services from outside Canada. When transferring data, we implement safeguards such as:
Standard Contractual Clauses (SCCs) for EU data transfers.
Compliance with Canada’s PIPEDA adequacy decision under GDPR.
Secure encryption methods during transmission and storage.
10. POLICY UPDATES & CHANGES
We may update this Privacy Policy periodically. Any material changes will be communicated through our website or via email where appropriate. Continued use of our Services constitutes acceptance of the updated policy.
Last Updated: 2025 March 06
11. CONTACT US
If you have any questions or concerns about this Privacy Policy, or wish to exercise your privacy rights, please contact us:
Email: [email protected]
For CCPA requests, GDPR inquiries, or data access requests, please include “Privacy Request” in the subject line and provide sufficient details to verify your identity.
